In this multi-part series, I will identify the key ingredients for
building a successful start-up/early-stage enterprise that have been proven to
work in all industries.
1. It's a For-Profit Business, Not an Offspring: Understandably,
entrepreneurs get emotionally wrapped up in their business. Though the
deep attachment has its benefits, like any other strength when left unchecked
it becomes a weakness. Leading a business requires consistently excellent
judgment; emotion is the enemy of sound decision-making.
2. Maintain
Proper Roles and Responsibilities: Arguably the most
expansive and challenging aspect for successfully growing a business. In
many instances executive management rewards early hires through promotions to
bigger roles. For example, a loyal hardworking bookkeeper is
rarely equipped to become a CFO. More urgently, entrepreneurs should set
very specific ground rules for investors who become board members. Venture
capitalists, private equity professionals and the like are far more experienced
in business analytics than they usually are in business operations. I
have seen more businesses harmed by amateurs with money pretending to be
experts at strategy or organizational design than any other single factor.
3. Successful
Disruption Comes From Outsiders: Hiring senior management
from within the industry a start-up business intends to compete in defies
logic. Industry veterans are rarely ever able to conceive anything other
than an industry's status-quo. Captive to convention, "that's not how this industry
works" is both the industry veteran's favorite saying and the
entrepreneur's motivation. Early stage companies must offer superior
alternative value to the way things have been and are. This simply can't
be achieved by those who know only those rules.
4. The
Curiosity Imperative: Regret only the meetings you didn't
have and the people you didn't meet. For early stage executives, working
on the business is more important than working in the business yet too often
leaders claim to be too busy to do anything but work in the business, consumed by
tasks. Your bright ideas will be validated and even further illuminated
by those you meet.
5.
Resources are Precious: One of the great big lies is "we need fancy office space to
impress prospects and customers." Emerging companies
spending too much for swanky offices do so for their own ego, not because the
customer expects it. For every $1 fully loaded expense you had better be
able to generate at least $7 in revenue. If you can't then expect each $1
spent will destroy your company's value by at least $10. And above all
remember this: your most precious asset is time because you can never get that
minute back you lost. Therefore, if you do not run the business through
and by meaningful plans you're wasting too much of your time.
Despite the popular advice, there are neither short-cuts nor fairy
tales for building a successful business from scratch. If you are a
start-up/early-stage business executive, I urge you to evaluate your company on
each of these 5 basic fundamentals and if you don't like what you come up with
you should be encouraged! The first step to fixing a problem is
recognizing it.
In Part 2, I'll cover positive ways to steer the
business forward.
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